Support plans for Voice, Video and Messaging server


to meet critical business need

Features

for business continuity

Guaranteed Response

Guaranteed response times rely
on an inquiry's priority level.
Your most critical issues will
immediately move to the
top of the list.

24x7 Support

Guaranteed response times rely
on an inquiry's priority level.
Your most critical issues will
immediately move to the
top of the list.

Dedicated Engineer

Guaranteed response times rely
on an inquiry's priority level.
Your most critical issues will
immediately move to the
top of the list.

Multiple ways to ticket

Guaranteed response times rely
on an inquiry's priority level.
Your most critical issues will
immediately move to the
top of the list.

SL Platform

Transform How You Communicate, Collaborate, and Serve Your Customers

   
TICKET

BASIC

BUSINESS

ENTERPRISE
 
Price per year

Rs.2,000.00/ticket

Rs.20,000.00

Rs.50,000.00

Rs.1,00,000.00
 
No of tickets

1

20

60

Unlimited
 
Response Time

2 hour

2 hour

1 hour

30 min
 
Support time

9x5

9x5

9x5

24x7
 
Mantainance


Quaterly

Monthly

Weekly
 
Escalation



Yes

Yes
 
Quaterly review



Yes

Yes
 
Personalised Engineer




Yes
 
Live monitoring




Yes

Few Number

We're here to help you succeed. If we fail to meet the
average guaranteedresponse time in a given month, we'll
credit your account for 100% of your plan price for that month.

Learn About
Guaranteed Response Times