A) What Is WhatsApp Business API?
B) Key Features of WhatsApp Business API
C) Is WhatsApp Business API right for you?
D) The Components Of A WhatsApp Business Account
E) Getting Started With SandeshLIVE
F) Getting WhatsApp Business API In Under 30 Minutes
G) WhatsApp Business API Pricing
But what exactly is the WhatsApp Business API? It’s a powerful tool that allows businesses to send messages to customers in a personalized and automated manner, through the use of chatbots and APIs. This means that businesses can save time and resources while still providing top-notch customer support.
Getting started with the WhatsApp Business API involves creating an account, managing contacts, and following best practices for sending messages. With the right approach and strategy, SMBs can leverage the
WhatsApp Business API to enhance their customer experience and drive growth.
WhatsApp Business App and WhatsApp Business Web extension are free tools designed for small businesses to connect with customers, offer products and services, and provide support. However, their capabilities are limited and not suited for large-scale businesses.
Features Of WhatsApp Business App
● Canned/quick replies
● Dedicated WhatsApp Business App
● Conversation labels
● Set away messages
● Dedicated business profile/hours
● No integration with other systems like Chatbot, CRM
● One person usage
WhatsApp Business App is designed for small businesses to connect with customers, offer products/services, and provide support. However, it lacks the advanced features needed to scale business operations, such as bulk messaging and automated triggers.
WhatsApp API, on the other hand, offers chat automation features, including integration with other software and automatic message triggers. Unlike the Business App, it has no front-end interface and needs to be integrated directly into business software.
To access WhatsApp API, businesses must go through WhatsApp Business Solution Providers or BSPs, who offer support for multiple logins and dashboards to manage messaging at scale.
The WhatsApp Business API Platform is currently available only through selected third-party solution providers (BSPs) chosen by Facebook. These BSPs offer WhatsApp APIs for businesses to build their solutions and communicate with customers for approved use cases of customer support and time-sensitive personalized notifications.
SandeshLIVE is a WhatsApp API provider and BSP that offers a complete WhatsApp CRM solution with a dedicated Team Inbox to manage communications. By integrating SandeshLIVE with your WhatsApp Business API number, you can access all the features of WhatsApp Business API directly through SandeshLIVE.
● Integrations with tools like CRM, analytics, and third-party apps
● Green Tick, verified WhatsApp Business profile
● Messages Broadcast for bulk notifications
● No app or interface, use via BSPs or CRM
● WhatsApp Chatbot & interactive messages support
● Multi-agent access for customer support
Ready to get started with WhatsApp Business API? Sign up with SandeshLIVE and we’ll guide
you through the process later on.
First, let’s explore the various features and aspects of WhatsApp Business API in detail.
A. WhatsApp Business Profile
B. Phone number
A) WhatsApp Business Profile
B) Phone number